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About the ccn

Conflict competence is not built through training alone.

The Conflict Competence Network is a growing network of professionals committed to putting conflict skills into practice, contributing insight that strengthens the field, and helping build healthier, more peaceful workplaces and communities from the ground up.

Through the RCCP designation, members demonstrate an ongoing commitment to learning, application, and constructive conflict practice.

Our Reason for Being

Helping people carry conflict competence beyond the classroom and into the moments that matter.

Conflict is an unavoidable reality in every profession, with the power to disrupt careers, strain relationships, undermine trust, and hinder productivity. Over years of training and coaching professionals across a wide range of fields, we have seen firsthand the damage that unmanaged conflict can cause. We have also seen the difference that practical conflict competence can make - helping people turn difficult situations into opportunities for understanding, repair, collaboration, and growth.

Yet training alone is not enough.

The real test comes after the course is complete: in difficult conversations, strained working relationships, moments of uncertainty, and situations where people must decide whether to react, withdraw, escalate, or respond constructively. Conflict competence develops through repeated practice, reflection, feedback, and an ongoing commitment to improve.

The Conflict Competence Network was created to support that process. Through the Registered Conflict Competent Professional designation, the CCN helps members move beyond one-time training and make conflict competence an active part of their professional, organizational, leadership, or community practice. Members reflect on their experiences, review their development, set practical goals, and remain accountable for continuing to apply what they have learned.

The CCN also responds to a wider need. Although conflict affects workplaces, organizations, communities, and public life every day, there is still too little practical, cross-sector insight into the patterns people are encountering, the conditions that make conflict harder to address, and the kinds of support that help people respond more effectively. By contributing non-identifying information through the Network’s ongoing registration process, members help build a stronger collective understanding of conflict in practice.

Over time, these insights can help strengthen learning resources, identify common pressures and development needs, and support more informed approaches to conflict prevention across sectors and settings.

The broader purpose of the CCN is to help build healthier, more resilient, and more peaceful human systems from the ground up. Lasting change does not come only from policy, institutions, or formal interventions. It also comes from the everyday capacity of people to recognize tension early, reduce unnecessary escalation, approach others with curiosity and respect, repair damaged relationships, and address conflict before it hardens.

By strengthening that capacity person by person, workplace by workplace, and community by community, the Conflict Competence Network aims to contribute to a more constructive and peaceful world.

The Conflict Competence Network is an initiative of the Canadian International Institute of Applied Negotiation.

Be Known for How You Show Up When Conflict Matters

Anyone can complete a training program. RCCP members make a different kind of commitment: to keep putting their learning into practice when conversations are difficult, relationships are strained, and the stakes are real.

Being in good standing with the Conflict Competence Network signals that a person is not content to simply know the tools. They are committed to using them - reflecting on their practice, setting goals for growth, and remaining accountable to a peer, supervisor, or professional contact.

For employers and colleagues, it is a meaningful signal: this is someone who has chosen to become more thoughtful under pressure, more constructive in conflict, and more intentional about the impact they have on the people around them.

RCCP is for people who want to be part of the solution - not just when conflict is easy, but when it matters most.